Review From Modern Message|Recommended: YesVincent is always on top of... — Vincent is always on top of anything I make him aware of. He always seems to put himself in my shoes and sympathizes with my situation. I love the changes being made for the better here.
Laura, thank you for sharing your experience with Vincent. We agree that he is an asset to the team, and we will make sure to pass on your review to him. Have a great day!
Review From Modern Message|Recommended: YesThe management is wonderful... — The management is wonderful and we are loving our new home. Everything was cleaned from top to bottom when we moved in and the community feels like home
Emily, we are thrilled to receive such an excellent review about our hardworking team. It means a lot to know how satisfied you are with your new home and the attentive service of our team. Welcome to our community!
Review From Modern Message|Recommended: YesSince the new management ha... — Since the new management has taken over I have had nothing but polite and expedient responses to any concerns or questions. I even had one of the managers come out while I was out at the pool with my kids to come out and make sure we were having a good day and didn’t have any problems. He even offered snacks to the kids.
Shaun, thank you so much for your review! We could not be happier to learn that our customer service has made you feel right at home in our community, which is exactly how it should be. Please continue to count on our team members for all of your daily needs.
Review From Modern Message|Recommended: YesDanielle is extremely helpf... — Danielle is extremely helpful and gives you the feeling like she wants to help you and won’t stop until she’s figured out the problem. Anthony always has a smile on his face and doesn’t mind answering any of my questions. The apartment complex is starting to look so much better as things get done.
Laura, thank you for your feedback. Rest assured that we will continue to do everything in our power to make sure you are well taken care of and comfortable in your home.
Review From Modern Message|Recommended: YesLove it here and the work b... — Love it here and the work being invested in the property. Management has been way better than in the past and the new playground was much needed. Please add a second basketball hoop or a wall for the kids to play handball instead of volleyball
Dana, our team has been working hard to make significant investments in our community, and we are glad that you have noticed. We have shared your feedback about a basketball hoop with our team for internal discussion. Please continue enjoying your time here. Thank you.
Review From Modern Message|Recommended: YesLove the area and people ar... — Love the area and people around. A lot of work has been done to improve the area. I appreciate the space within the building and this area has so a family vibe since so many kids are around. Neighbors are friendly and the neighbor hood has some quite moments. Overall I am happy with the move and the changes
Eseosa, our team is committed to providing our residents with exceptional service, and we appreciate your recognition of their dedication. Thank you for the outstanding review, and as always, we are here to help if you need anything.
Review From Modern Message|Recommended: YesManagement is friendly and ... — Management is friendly and quick to respond to requests. I am confident that any property-related issues that occur will be handled in a timely manner.
Megan, we are so glad to read your excellent review. We understand that a friendly team and quick responses go a long way in quality living. It is good to hear we have those bases covered!
Review From Modern Message|Recommended: YesWe just moved in a couple w... — We just moved in a couple weeks ago and we love it. The apartments are nice and big and it's pet friendly, very nice playground for the kids and the best of it is the swimming pool. Laundry on site. The management of the renew Alpine are on top of everything to make sure you are happy, satisfied in a safe environment for everyone.
Fabiola, thank you for reviewing us. We are honored to have you as a resident, and it is fantastic to hear that you are satisfied with us.
Review From Modern Message|Recommended: YesMy husband and I have lived... — My husband and I have lived here for 8.5 years and love our little apartment. Recently my old air conditioner decided to die and we were given one that works great Thank you for that
Review From Modern Message|Recommended: YesNew owners are fast at resp... — New owners are fast at responding to concerns. Manager is nice and real guy. Seems like things will be getting better here. When I needed something fixed they had a maintenance guy here the same day.
Review From Modern Message|Recommended: NoTest Review — This is a test review sent from Community Rewards. Feel free to delete.